Our Commitment to You
We are committed to our clients with a total package of honesty, integrity, education, cleaning skills, floor & furniture skills and total complete service to you, our client. Whether you need your floors and furnishings cleaned, repaired or restored, or you have the unfortunate need for restoration of pet urine or smoke odor decontamination or emergency water damage restoration, our team will help you from start to finish.
(Click here for a full list of "Our Services")
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| Together the outcome is at the "peak of performance" |
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In an industry where so many consumers are being victimized daily
by uninformed, uneducated and downright unscrupulous cleaners,
with a bait & switch approach by
quoting a low price over the phone or by e-mail,
and then when they get to the job
they switch the price and charge a much higher amount than first stated.
A lot of times they do this price change after they've completed the work.
Most of the time providing a very inferior service, sometimes even causing the floors and furniture to be in worse shape than before they got there. Then the consumer
cant' seem to reach this unscrupulous cleaner for any resolution to their problem.
Apex, on the other hand, is dedicated to being there for each of our clients
before, during and after the job is complete - EVERY TIME!!
We offer a pre-inspection of your floors and furniture
so we can provide the proper service needed for your situation,
as well as a written quote so you know exactly what you're paying
before any service is provided.
We will then provide the service with the highest education
and state of the art equipment and systems available in our industry today.
We then follow up with each of our customers to make sure
that everything has been provided as we stated!
Therefore, Apex is there, before, during and after each job--providing PEACE OF MIND!!
Even after the follow-up, if our clients have any floor or furniture
cleaning, repair or restoration needs, they know they are free
to call, even encouraged to call with any questions or problems they may have
and we'll be happy to provide whatever help we can,
whether it's an answer to a problem, helping them make a better decision,
or servicing another need - we are there for our clients-ALWAYS!!
We're about servicing our clients through the whole process
in an honest, educated, efficient, quality, and on-time manner - GUARANTEED!
But, don't take our word for it....here's what our clients are saying:
Residential
"I couldn't have been more satisfied with the Apex Group. Jackie and Ron were extremely knowledgeable and went out of their way to exceed my expectations. Jackie is an incredible communicator. I had estimates when promised, scheduled appointments were always kept and they completed the project on time. My floors are 77 years old, and they made them look like they were just laid down today. I couldn't ask for anything more."
-- P&G, Hyde Park
Commercial
"Jackie, Ron and Apex Floor & Furniture Care went way above my expectations when I hired them to clean some medical office buildings that I managed as a Community Association Manager. Not only was the annual contract reasonable, it also gave piece of mind to our clients that their carpets would be taken care of regularly and not only when it looked like it needed it. In one of our buildings, we had resigned ourselves to the fact that we would need to replace all of the carpeting and I had spoken to Jackie and Ron about getting a contract in place so that the new carpet would stay new. They were so skilled at cleaning the carpet that was there, we no longer had to have it replaced and we saved our client thousands. I highly recommend the service and professionalism of Apex Floor & Furniture Care!"
-- Shelley Redmile Kennedy, Hernando County
(See Testimonial Page for more testimonies)
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| Bringing you Peace of Mind every time from start to finish! |
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